Advertisers, specialists, or agents must approve a summary of payment details, administration terms, and our cancellation policy. You can accept these terms and conditions by clicking the email confirmation link. Upon reviewing them, please indicate your agreement by checking the "acknowledgment" box and clicking "submit." The offer will be withdrawn if you fail to accept these terms within 30 days. In such a case, Advertisers can request services again, but they will be subject to new estimates and terms and conditions.
To avoid legal obligations, Advertisers must notify Digiplex Studio within three working business days via email, sending their name, business name, email address, physical address, and location to care@digiplexstudio.com with the subject line "Cancellation of Services." If this email is received before 5 PM US Eastern Standard Time, the services will be canceled without additional obligations. However, Advertisers will be responsible for covering the costs of any services already provided. If there is no email communication or contact with Digiplex Studio regarding the cancellation, it will be assumed that the Advertiser accepts the terms and conditions.
By accepting the terms and conditions, Advertisers also agree to receive information from Digiplex Studio regarding their account and the services provided. This includes promotional messages, technological updates, and additional offers. To stop receiving marketing messages, advertisers can email care@digiplexstudio.com with the subject "Opt-out of Marketing Messages" and mention their names in the email. Any contact information the Advertiser provides will be handled per Digiplex Studio's privacy policy. If an Advertiser provides contact information but does not accept the terms and conditions within 30 days, they may continue receiving marketing messages until they choose to opt out.
Digiplex Studio promotes Advertisers' businesses using diverse online strategies and websites, considering our services as products. Each service has its own set of distinct terms and conditions, which might evolve.
Adhering to the terms and conditions specific to the services they select and pay for, Advertisers are legally bound. To monitor their account status and the services received, Digiplex Studio offers an Account Information Page. Advertisers can reach out through phone, chat, or email for any inquiries about the current services. The responsibility for the content and accuracy of their website and landing pages lies with the advertisers, except when they engage Digiplex Studio to create a microsite.
Advertisers can inquire about fees and pricing for any service through phone, chat, or email. The individual product/service terms and conditions pages clearly outline the specific service charges. Upon accepting these terms and conditions, Advertisers acknowledge and agree to pay the charges and pricing communicated to them at the time of acceptance.
Advisers are required to make payments using either a credit card that will be charged by Digiplex Studio or a bank cheque made payable to Digiplex Studio. By providing their financial information, Advertisers authorize Digiplex Studio or its merchant services provider to process payments.
Any changes or updates to their financial information must be communicated to Digiplex Studio in writing. Payments should be made in USD, and Advertisers are responsible for any applicable taxes. All expenses are to be settled based on the agreed-upon schedule or upon receipt of the invoice.
To minimize inconvenience related to late payments, installments through a credit card or bank account are preferred. However, it is the Advertiser's responsibility to ensure that Digiplex Studio has the most up-to-date credit card or bank account information and that the chosen payment methods are adequate to cover all expenses related to Digiplex Studio's services.
If a failed approved payment method results in one or more payments being made after the due date, the Advertiser will be liable for a late fee. The late fee will amount to over $150 or 10% of the total amount due, up to the maximum limit applicable law allows. In addition to late fees, the Advertiser agrees to cover all attorneys' fees and expenses incurred by Digiplex Studio in connection with late payment collection efforts.
If the Advertiser wishes to change the contract term, payment details, or service renewal, they can contact them through phone, chat, or email. The service period commences upon the Advertiser's acceptance of the terms and conditions. Payments can be made either as a one-time payment or scheduled, depending on the specific terms and conditions associated with the services.
All service expenses should be paid in advance every month. Upon the initial contract expiration, the contract will automatically renew for successive one-month terms on the monthly anniversary of the Advertiser's acceptance of the terms and conditions. To cancel the recurring payment and services, the Advertiser must submit written notice to Digiplex Studio at least three business days before the next payment is due. In case the notice is received within three business days of the payment, the payment will still be processed, and the services will continue for an additional term. It is important to note that no refunds will be issued for partial terms or months.
If the Advertiser terminates the services before the completion of the contract term, they will be obligated to pay an early termination fee equivalent to the remaining contract value. The contract value is calculated by multiplying the number of months completed in the agreement or inclusion request by the monthly expenses for the services. For instance, if the contract value for a three-month term is $2,500 and the Advertiser cancels after the first month, the early termination fee will amount to $1,250.
Digiplex Studio reserves the right to modify its Terms and Conditions and service offerings by providing a 30-day advance written notice to the Advertiser. In cases where the agreement does not permit renewal terms beyond one month, it will be considered a month-to-month agreement subject to the revised Terms and Conditions and pricing. The Advertiser should opt for long-term contracts to secure pricing, Terms, and Conditions. Any service alterations can be implemented through mutual agreement between the Advertiser and Digiplex Studio.
The Advertiser is provided access to Digiplex Studio-owned websites that require login or account details to manage advertising accounts. In accepting this access, the Advertiser agrees not to misuse the site or its content and refrain from distributing confidential information. The account granted to the Advertiser is strictly personal and non-transferable, and they must adhere to the rules and guidelines set forth by Digiplex Studio. Unauthorized use of automated scripts or any other means to access the account or monitor the Digiplex Studio website is strictly prohibited, except for the computerized means explicitly provided by Digiplex Studio.
The Advertiser acknowledges that data provided to Digiplex Studio may not undergo real-time processing and could experience delays due to various factors, including but not limited to the Internet, Digiplex Studio's systems, third-party partners, and search engines.
Digiplex Studio retains full rights and ownership of the Services, encompassing all related technology and materials. The Advertiser acknowledges that this agreement does not grant them an ownership interest in Digiplex Studio Materials. All intellectual property rights and proprietary information remain the sole property of Digiplex Studio.
Unless Digiplex Studio explicitly develops and offers the Advertiser's website as part of its services, the Advertiser comprehends that Digiplex Studio and its promotional partner hold no responsibility for the development, support, operation, or content of the Advertiser's website. The Advertiser also agrees not to utilize any content or search listings from Digiplex Studio or its promotional partner on its site without a separate agreement.
The Advertiser affirms and guarantees that this agreement is legally binding. They will uphold regular communication with Digiplex Studio. The Advertiser further represents that they have the right to use the information and content provided, possess or have obtained the necessary rights for their website, and their website and the materials they provide do not infringe upon any third-party rights or violate any laws.
The Advertiser acknowledges that Digiplex Studio and its associates are not liable for the actions of visitors to the Advertiser's website. If a Digiplex Studio promotional partner refers the Advertiser, the Advertiser grants Digiplex Studio permission to share relevant information with the partner. If applicable, the Advertiser agrees to provide Digiplex Studio exclusive managerial access to the paid search account. Furthermore, the Advertiser agrees not to interfere with the working relationship between Digiplex Studio and its employees or contractors.
The Advertiser agrees to indemnify, defend, and hold harmless Digiplex Studio, its delivery partners, including promotional partner, their licensors and licensees, affiliated companies, and their respective officers, executives, employees, agents, and representatives (collectively referred to as the "Repaid Parties"). The indemnification covers any claims, actions, liabilities, losses, costs, damages, and expenses (including reasonable attorneys' fees) that any of the Repaid Parties may incur as a result of claims, lawsuits, or proceedings (referred to collectively as a "Claim"). These claims may include, but are not limited to, defamation, invasion of privacy or publicity rights, copyright infringement, trademark infringement, or any other infringement of third-party rights, fraud, false advertising, misrepresentation, product liability, or violation of any law, statute, ordinance, regulation, or rule worldwide in connection with the services performed on behalf of the Advertiser, the Advertiser's client's website(s) or content therein, the Advertiser's conduct, acts or omissions, or any alleged or proven breach by the Advertiser of any term, condition, agreement, representation, or warranty stated herein.
This indemnification provision does not cover any claim arising solely from the acts or omissions of an Indemnified Party concerning that party. If an Indemnified Party becomes aware of any claim, action, or demand that requires indemnification, they will notify the Advertiser accordingly. The Indemnified Party holds the sole discretion to accept or reject the law firm the Advertiser chose to defend them. The Advertiser must obtain consent from the concerned party before settling any claim relating to an Indemnified Party's liability. An Indemnified Party may defend a claim with counsel of their choice at their own cost. Without limiting rights under the law, Digiplex Studio may offset the Advertiser's liability for a Claim against any deposited amount.
If the Advertiser requests additional assistance, such as implementing tracking codes or website changes related to the services, the Advertiser agrees to provide access to Digiplex Studio as necessary. The Advertiser acknowledges that any additional assistance Digiplex Studio provides is subject to the limitations of liability outlined in this agreement.
This agreement will be interpreted and governed by the laws of the United States of America. The parties agreed that any disputes arising from or related to this agreement would be exclusively heard and resolved in a court of competent jurisdiction within the United States of America.
Section headings in this agreement are provided for convenience only and do not intend to accurately describe the agreement's contents.
Waiver: If one party waives a breach of any provision in this agreement, it does not imply that they waive any future breaches. The waiver of a breach or default of this agreement does not waive any other breaches or defaults.
Entire Understanding: This agreement, along with any other referenced materials or agreements, constitutes the entire understanding and agreement between the parties. Any previous agreements, deals, or representations are terminated and have no further effect.
In case of a dispute between the parties, the prevailing party shall be entitled to reimbursement of its attorney's fees from the non-prevailing party, irrespective of whether an official decision is rendered by the court.
The contracts, efforts, and agreements stated in this agreement are exclusively for the benefit of and enforceable by the parties involved and, where indicated, the promotional partner, their successors, or permitted assigns.
The provisions of this agreement that relate to matters or conditions that may arise after the termination of this agreement shall remain valid and enforceable.
Our content policy is essential in ensuring a positive client experience. For regular websites and resume designs, the client must furnish all content, including images, headings, copy, and text. In the case of resume design, the client must provide complete personal information and a biography, as Digiplex Studio does not provide content services for resumes. Regarding e-commerce websites, the Digiplex Studio team will supply 10 to 30 sample products, and the client will be responsible for providing the necessary product information, such as product name, price, images, and shipping policy. Digiplex Studio will handle content management systems (CMS) and e-commerce management. For previewing layouts and visual mockups, dummy text (Lorem Ipsum) is utilized in graphics.
Our designers cater to your specific requirements, ensuring complete satisfaction. Each design undergoes thorough research for quality and uniqueness. We offer a 100% satisfaction guarantee with free multiple revisions, ensuring your contentment. We keep revising the design until you're happy with it. If needed, we provide free coordination with your printing company.
All design order files are delivered to your Account Area on the specified date mentioned in the "Order Confirmation." An email notification is also sent to inform you about the delivery of your design order to your account area. Any procedures related to revisions and refunds are subject to the date and time of the design order delivered to your account area. We deliver preliminary customized design orders for logos, websites, and branding material within 2 to 3 days. The delivery time for software, apps, mobile games, and animation storyboards is within 3 to 5 days. The delivery timeline for digital marketing strategies depends on the research, mediums, budget, and overall plan size involved.
We provide unlimited revisions as per your package without any extra charges. Clients can request revisions according to their package, and the design and concept will remain consistent. Revisions can be requested for any of the provided options, but revisions on multiple options may either not be allowed or may come with additional charges. For logo and website design, the average revision turnaround time is 48 to 72 hours, while for video animations, it takes 3 to 5 days. The timeline for software, apps, and games may vary based on the scope of the revision. Similarly, the revision timelines for functionality and development may also vary depending on the scope of work. Regarding digital marketing strategies, the revision timeline is determined by the research, mediums, budget, and overall plan size involved.
Once the artwork is accepted and the final file is delivered to the client upon complete payment, the client assumes full ownership of all the rights to the paid artwork. At this point, all claims and copyrights of the design are transferred to the client.
The client retains complete ownership of the logos, drafts, and all related materials. The Website (Digiplex Studio) is granted the exclusive right to use the logos solely for promotional purposes, including their inclusion in our portfolio. The logos must not, under any circumstances, be sold or utilized for profit without explicit authorization from the client. The client can use the design, graphics, logos, and text. The website must employ the logos fairly and legally that upholds the client's reputation and integrity, avoiding any damage to their image.
We will keep a record of your finalized design once we provide you with the final files. If you require the final files again, we can send them to you upon request. The data will be stored for six months, after which the files will be permanently deleted.
You acknowledge and agree that Digiplex Studio shall not be held liable for any correspondence from email addresses or toll-free numbers not associated with our domain (e.g. "care@digiplexstudio.com") or not mentioned on our website. We are solely responsible for communication through email addresses under our domain or via toll-free numbers listed on the Digiplex Studio website. We cannot be held accountable for any damages caused by correspondence from other email addresses or toll-free numbers.